The only field service platform built around flat rate from day one.
Most field service platforms treat flat rate as an afterthought — a tab buried in settings that's hard to update and harder to use in the field. We built Fieldsoft Plus around flat rate from day one, because that's how the trades actually work — and we know, because we came from there.
Stop billing by the hour.
Start charging what the job is worth.
Flat rate pricing means charging a fixed, pre-set price for each job — regardless of how long it takes. A drain cleaning is $385. A water heater replacement is $1,240. The customer knows the price before you turn a wrench. No surprises, no arguments, no chargebacks.
Compare that to time and material billing, where a slow tech costs you money and a fast tech leaves revenue on the table. Flat rate fixes both problems simultaneously.
Why the best trade businesses use flat rate
Your most experienced technician can complete a job in half the time of a new hire. Under time-and-material, you get paid less for better work. Under flat rate, efficiency is rewarded — your business earns the same revenue while your best techs build more capacity in a day.
Customers also prefer it. Upfront pricing eliminates the anxiety of watching the clock and builds trust before work even begins. That trust turns into reviews, referrals, and repeat business.
Why most software gets flat rate wrong
Most field service platforms bolt flat rate pricing on as an afterthought — a feature buried in settings that's hard to update and harder to use in the field. Fieldsoft Plus was architected around the price book from day one, because we built it the way we always wished our own software worked when we were in the trades ourselves.
Six steps to a price book
that protects your margins.
Whether you're switching from time-and-material or starting fresh, here's the exact framework used by profitable trade businesses across the country.
Calculate your true hourly cost
Add up all costs — wages, benefits, truck, insurance, tools, overhead, and target profit. Divide by annual billable hours. This is your real floor — never go below it.
List every job type you perform
Write out every service you offer, grouped by category. Don't skip the edge cases — a complete price book prevents awkward on-site pricing conversations.
Estimate time per job honestly
For each job, estimate average completion time including setup and cleanup. Be honest — underestimating is the #1 reason flat rate hurts instead of helps.
Add material costs with markup
Calculate average material cost per job. Add a 20-40% markup to cover procurement time, carrying costs, and waste. Materials should contribute to profit, not just break even.
Build good-better-best tiers
Where possible, offer three options at three price points. Customers often choose the middle tier — and having a premium option increases your average ticket significantly.
Load it into Fieldsoft Plus
Enter your price book once. Every tech gets instant access on their device, quotes are consistent across your whole team, and updates happen in seconds — not days.
Everything you need for
flat rate, built right in.
Every flat rate feature is included in Fieldsoft Plus — no add-ons, no enterprise tiers, no surprises.
Flat Rate Price Book Builder
Build your complete price book by trade, category, and job type. Organized, searchable, and always up to date.
Good-Better-Best Pricing Tiers
Present three options to every customer. Let them choose their level — and watch your average ticket climb.
Instant Price Book Updates
Change a price once and it flows to every technician, every device, every quote — immediately. No syncing, no delays.
Field Quote Presentation
Techs present professional flat rate options directly to the customer on-site. Clean, clear, and built to close.
Direct QuickBooks Sync
Close a flat rate job and the invoice pushes straight into QuickBooks. No re-entry, no errors, no delays.
Multi-Trade Price Book Support
Run separate price books for plumbing, electrical, HVAC, and more — all inside one account, perfectly organized.
Built by People Who Used It
100% of our team came from the trades. We built flat rate the way we always wished it worked when we were in the field.
Flat Rate Revenue Reporting
See which jobs, techs, and price tiers are driving the most revenue. Know your numbers without digging for them.
Everything you need to know
about flat rate pricing.
Real questions from trade business owners making the switch.
Flat rate pricing means charging a fixed, pre-set price for each job type regardless of how long it takes. Instead of billing $95/hour for 3 hours, you charge $285 to replace a toilet — whether it takes 2 hours or 4. The customer knows the price upfront, your margins are protected, and your best techs are rewarded for efficiency.
For most residential service businesses, yes. Flat rate protects you when jobs take longer than expected, rewards your efficient technicians, and gives customers price certainty that builds trust. Time and material still makes sense for large commercial projects with genuinely unknown scope — but for service calls, flat rate typically wins on all fronts.
Start with your true hourly cost — all wages, overhead, vehicle costs, insurance, and profit margin divided by annual billable hours. Then estimate the average time each job takes, add material costs with markup, and that's your floor. Most businesses add 15-25% above that floor to account for variance. Fieldsoft Plus walks you through this calculation when you set up your price book.
Yes. Fieldsoft Plus supports multiple trade-specific price books in a single account. You can maintain separate flat rate price books for different service types and assign them to the right technicians and job types automatically.
Yes — directly. When a technician closes a flat rate job in Fieldsoft Plus, the invoice is automatically pushed to QuickBooks with all line items, pricing, and customer information. No manual re-entry, no double data entry, no errors.
A basic price book covering your most common 20-30 jobs can typically be built in a few hours. Our onboarding team helps you set it up during your initial setup, and we provide starter templates for plumbing, electrical, HVAC, and appliance repair to get you started quickly.
Build your flat rate
price book right here.
No email required. No download. Enter your business costs below and instantly see what you should be charging for every job. Built by tradespeople who've done this for real.
Load your price book into Fieldsoft Plus and every tech quotes from the same rates — instantly, from anywhere.
Your prices stay consistent, your margins stay protected, and your invoices sync straight to QuickBooks. That's management at a glance.
See flat rate pricing
the way it should work.
Schedule a free demo and we'll walk you through the flat rate price book builder, show you how techs quote in the field, and set up your first price book together.
Book Your Free Demo →
See Fieldsoft Plus
in action.
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